This Privacy Policy explains how Retreat at the Gambrel (“we,” “our,” “us”) collects, uses, and protects the personal information you provide when you book a stay, visit our website, or communicate with us.
Confirm and manage reservations
Process payments and refunds
Respond to inquiries and provide customer support
Send pre‑arrival details and post‑stay feedback requests
Improve our website and services via aggregated analytics
Comply with legal obligations (e.g., tax records)
We share information only with:
Payment processors (Stripe, PayPal) to complete transactions.
Service providers (cleaning, maintenance) who need guest names and dates to perform duties—bound by confidentiality.
Law enforcement or regulators when legally required.
All third‑party processors must meet our data‑protection standards.
We employ HTTPS encryption, password‑protected booking software, and role‑based access controls. Payment data is handled only by PCI‑DSS‑compliant processors.
We may update this Privacy Policy from time to time. Material changes will be posted on our website and, where practical, emailed to upcoming guests. Continued use of our services after changes signifies acceptance.
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